ChatGPT Cites Yelp Reviews

For years Google Reviews have been treated like gold by moving companies, and while the importance of those reviews still remains, you need to be aware that AI chatbot ChatGPT actually uses Yelp reviews to evaluate the highest rated businesses in a given area.

• ChatGPT sees over 900 million weekly active users, processes over 2.5 billion queries a day and has 69% of AI market share as of Feb 2026
• Many of your potential customers ARE using it to determine the best options for moving companies for their needs
• Many highly popular national moving companies like Two Men and a Truck actually have very low Yelp review scores, offering independent moving companies a unique opportunity to stand out in user conversations
• If you haven’t been focusing on building Yelp reviews in the past, now is a great time to start

Need help building a strategy to pursue more Yelp reviews? Give Marketers for Movers a call at (248)-385-5912. We are in the office Monday through Friday from 9am-5pm est.