Your name is the most valuable part of your business so it’s important to check from time to time across the internet to see how customers are talking about you.
LLMs like ChatGPT and Google Gemini look at review websites and online forums to form a narrative about your business BEFORE they even look at your website!
So how do you monitor the strength of your brand?
SEARCH “*Name of your moving company* reviews”: Take note of all of the different websites that come up. You might see Yelp, Angi.com, MoveAdvisor.com or even conversations about your business on websites like Reddit.
How Are Your Reviews Outside of Google Business Profile?: While your GBP is Google’s #1 source of truth, for other LLMS like ChatGPT, other websites like Yelp are where they look first. It’s more important than ever to make sure you have strong reviews across channels.
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